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Getting your smart meter through your meter operator

How to get your smart meter through your meter operator, and how long your switch takes.

Written by Amelie Bach

⚡ In short

  • When you sign up for SimplyDynamic, you start on SimplyDynamic Monthly: 100 % green energy from day one. Fixed price while you get started. From month 2 on, your unit price is based on the average exchange electricity price for that month.

  • You stay on SimplyDynamic Monthly until your smart meter is installed at your supply address and we receive your consumption data.

  • For your address, you order your smart meter directly from your meter operator.


🔌 Ordering through your meter operator

For your address, your smart meter is ordered directly from your meter operator. It's a few simple steps, and we'll guide you through them.


📋 Your 4 steps

  1. Find your meter operator. It's on your meter or on your last electricity bill. Look for "Messstellenbetreiber".

  2. Ask them for a smart meter. Contact them by email or through their website. Have your meter number (Zählernummer) ready. It's printed on the meter itself, usually with a barcode.

  3. Your meter gets installed and registered. Your meter operator installs it, and your grid operator registers it. After that, your consumption data reaches us.

  4. We switch you to SimplyDynamic. Your switch happens automatically on the 1st of the following month. You don't need to do anything 😊


⏳ How long does it take?

Step

Who

Typical time

Order your smart meter

You

Depends ony you

Installation

Your meter operator

2–4 months

Meter registered, data reaches us

Grid & meter operator

2-3 months

Switch to SimplyDynamic

Ostrom

1st of the following month

Timing depends on your meter operator.


💶 What does it cost?

Your meter operator will tell you the exact costs before installation.


🧾 What you pay until then

You start on SimplyDynamic Monthly, with 100 % green energy from day one. In your first month, you pay a fixed price. After that, you're billed on an average exchange electricity price for that month. Until your consumption data reaches us, you stay on SimplyDynamic Monthly.

After your switch, you get a price for every interval, and shifting usage to cheaper intervals pays off.


🕐 Taking longer than expected?

Installation dates are set by your meter operator. If your smart meter isn't installed within 4 months of your request, follow up with them directly.


❓ FAQ

Do I need to tell you when my meter is installed?
No. We'll know as soon as your consumption data reaches us.

I rent my home. Can I still get one?
Yes. As the person using the electricity, you can request a smart meter from your meter operator yourself. It's a good idea to let your landlord know, especially if your meter is in a shared or locked room.

What if I don't want a smart meter?
You stay on SimplyDynamic Monthly.

Can I cancel anytime?
Yes. You can cancel SimplyDynamic Monthly anytime with 2 weeks' notice.


💌 Still have questions?

Just message us in the chat.

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