All about our two electricity tariffs, prices, flexible contract period and more.
All about how to sign up , estimating your consumption and more.
If you moved recently, find most questions you may have here.
Not sure about your meter or Zählernummer? Read more here.
Curious about our sustainability credentials? See more here.
Want to know how our referral program works? See here.
If you have questions about payment methods and calculations, see here.
We’d be sad to see you go, but that’s part of our one flexible tariff promise.
Find anything about our amazing all-in-one Ostrom app here!
See how Ostrom handles your data and how you can ask for data deletion requests.
See how our flexible and variable tariff works and how you are notified.
Find out anything about the Electricity Price Brake and how to get it.
What is a smart meter? Does Ostrom offer smart meter? Find out more here.
Want to know more about electric heating and which tariff we offer? Read more here!
Find out how you can link your EV or charging station to the Ostrom app.
Explore all things solar within Ostrom app.
Find anything about our Ostrom Store.
Explore everything about Ostrom's Virtual Power Plant (VPP), how it works, and much more!
Do you have a E3/DC battery (Hauskraftwerk)? Want to charge your battery storage with dynamic pricing? Find out more about our partnerships here.
If your registration wasn’t successful, don’t worry! Here, you'll find answers to common questions and guidance on how to resolve any issues with your registration. Follow these steps to ensure your details are accurate and get your service up and running smoothly.