About NeoGrid Credits
You are earning NeoGrid Credits while participating in our virtual power plant. We’re rewarding your energy usage in especially cheap and grid-supportive hours.
Your charging consumption and the current grid situation will define the amount of NeoGrid Credits you are earning. NeoGrid Credits will be transferred every day at around 10 am after your participation.
Our trading window is always 24 hours, if you selected your target time to be after 10 am, we will split your session and payout the trading profits we achieved until 10 am directly, the remaining profits will be paid out the day after.
NeoGrid Credits Requirements
1. NeoGrid Time Window
The charging window will start as soon as your EV is plugged in and NeoGrid activated. NeoGrid will charge your EV until your selected target time and battery level is reached. Please make sure you do not disable NeoGrid or unplug your vehicle after NeoGrid activation. If you do so, you may lose the NeoGrid Credits for this session.
2. Remote control must be possible
Please deactivate all charging schedules from other third party or vendor apps. Full remote control and remote access must be provided to participate in our NeoGrid. Please also check the settings of your EV charger. Sometimes Charger settings can also interfere with remote steering.