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I'm moving into a new place and want to take my contract with me - how can I do that?
I'm moving into a new place and want to take my contract with me - how can I do that?
Karl Villanueva avatar
Written by Karl Villanueva
Updated over a week ago

Since Ostrom is available throughout Germany, we are of course happy if you stay with us. However, since different network operators also charge different network usage fees, there is a possibility that your electricity costs may change slightly as a result of the move.

When you move, we will need the following information from you:

  • Your new address

  • Your new meter number

  • Your annual consumption (kWh) for this meter

  • The move-in and move-out date

Please feel free to send us an email with the requested information at [email protected] or a message in the live chat.

For your loyalty, we will also add a 35 โ‚ฌ - bonus to your new contract!

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