Meter
Not sure about your meter or Zählernummer? Read more here.
By Karl and 4 others5 authors22 articles
- Where can I find my electricity meter?
- Where can I find my meter ID or meter number (Zählernummer)?The meter ID is the only important info you need to sign up.
- Do I need a new electricity meter when I switch to Ostrom?
- I added a wrong meter reading - how can I correct it?
- What is a meter reading?
- How can I set up a contract for an additional meter?
- What should I do if my electricity meter is broken?
- Who is responsible for meter readings? Someone knocked on my door and asked for my signature.
- How often do I need to submit my meter reading?
- I cannot submit my meter reading. What should I do?
- I received a letter asking for a meter reading. What should I do?
- Who is my metering point operator?
- Is my load profile meter (Lastgangzähler) compatible with the dynamic tariff?
- Is my Discovergy meter compatible with the dynamic tariff?
- Why can't I see the “Add meter reading” option in the Ostrom app?
- What should I do if I’m not at home to read my electricity meter for the annual or final invoice?
- Why can't I enter my meter reading?
- I don’t have any electricity – what should I do?No electricity? Here's what to do
- Why was my entry in the meter reading form not accepted?
- How do I submit my meter reading?
- There is a meter reading that I do not recognize. What should I do?
- Do I need to submit my meter reading after cancellation?Explains how to submit your final meter reading after cancelling, depending on whether you're on the SimplyFair or SimplyDynamic tariff.