You can now update your payout details directly in the Ostrom App – no need to contact support. This ensures any refunds are sent to the right bank account.
💸 Where to find it
Ostrom App: More → Payments
📝 What you'll need
Account holder name – the name on the bank account
IBAN – the bank account number you'd like refunds sent to
Enter both fields and tap Confirm to save your details.
✅ What happens next
Your payout details are updated immediately. Any future refunds – for example from your annual or final invoice – will be transferred to the account you entered.