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How can I transfer my contract?
How can I transfer my contract?
Written by Niklas
Updated over a week ago

Since Ostrom is available throughout Germany, we are of course happy if you stay with us. However, since different grid operators also charge different grid usage fees, there is a possibility that your electricity costs may change slightly as a result of the move.

When you move, we will need the following information from you:

  • Your new address

  • Your new meter number

  • Your annual consumption (kWh) for this meter

  • The move-in and move-out date

Please feel free to send us an email with the requested information at [email protected] or a message in the live chat.

For your loyalty, we will also add a 35 € - bonus to your new contract!

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