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Why is #selfserve important for you?
Why is #selfserve important for you?

Have you discovered how many useful features your Ostrom app offers? Check out what’s available for you here!

Laura avatar
Written by Laura
Updated over a month ago

What is #selfserve?

#selfserve means you can handle many tasks directly on your Ostrom App. For example, you can update account details, check your consumption, and adjust your payments without waiting.

Why is #selfserve important for you?

With #selfserve, you can resolve issues immediately, saving time and gaining more control over your Ostrom contract. This will allow us to focus on your complex requests that require additional attention. 😊

What can you accomplish with #selfserve?

Here are a few things you can easily do with your Ostrom app:

  • Wallet: View referrals

  • User Account: Change password, manage push notifications, update personal information, request security code via SMS, change language

  • Contract: Change contract name, create/add another contract, cancellation of your contract, edit billing address, view price/tariff details

  • Meter Reading: Enter meter readings, view meter readings

  • Payments: Change payment method, adjust monthly deposit, view payments, view and download invoices

Thank you for using #selfserve. It helps us to work more efficiently and provide you with the best service. If you have any questions or need help, please feel free to reach out via contact form or live chat. 🚀 :-)

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