What is #selfserve?
#selfserve means you can manage key tasks directly in the Ostrom App, without waiting for support. For example, you can update your account details, check your consumption, and adjust your payments.
Why is #selfserve important?
With #selfserve, you can solve many requests immediately, save time, and stay in control of your Ostrom contract. It also helps our team focus on complex cases that need extra attention. 💯
What can you accomplish with #selfserve?
Here are a few things you can easily do with your Ostrom app:
Rewards: View referrals
User Account: Change password, manage push notifications, update personal information, request security code via SMS, change language
Contract: Change contract name, create/add another contract, cancellation of your contract, edit billing address, view price/tariff details
Meter Reading: Enter meter readings, view meter readings
Payments: Change payment method, adjust monthly deposit, view payments, view and download invoices
Thank you for using #selfserve. It helps us to work more efficiently and provide you with the best service. If you have any questions or need help, please feel free to reach out via contact form or chat. 🚀