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Why is the 24-hour supplier switch being introduced?

Laura avatar
Written by Laura
Updated over 2 months ago

As of 06.06.2025, a new legal regulation will apply:
The supplier switch and the communication between the market participants must be completed within 24 hours on working days.
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Retroactive registrations or cancellations will no longer be possible from that point on, and the date for the start of supply must always be set in the future.
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πŸ“œ Background:
This requirement is set out in Β§ 20a paragraph 2 of the German Energy Industry Act (EnWG). It is based on EU Directive 2019/944. The Federal Network Agency (Bundesnetzagentur) is responsible for the technical and organizational implementation of the regulation. It ensures that all market partners, including us as your electricity supplier, comply with the new rules and process switches promptly.
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πŸ‘‰ The goal:

  1. Make switching easier and faster

  2. Give you more flexibility when choosing your electricity provider

  3. Make the electricity market more transparent and fairer for everyone

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