Registration/deregistration only for future dates: You can only sign up for your electricity contract for a date in the future. Retroactive registrations/deregistrations are no longer possible.
Move-in/Move-out and supplier change: It’s best to register at least 14 days before your move-in/move-out date or supplier switch. This gives enough time to coordinate with the grid operator and your old supplier.
24-hour processing time: Grid operators and your previous supplier must confirm your registration or cancellation within 24 hours on working days.
No switching on weekends/holidays: The 24-hour notice applies only on working days (Monday to Friday). Processes starting on weekends or holidays begin on the next working day.
What new deadlines apply starting June 6th?
Written by Laura
Updated yesterday