❌ No Minimum Contract Period
Unlike pretty much every other utility provider, we are against 12- or 24-month lock-in periods. We believe you should never pay for energy you aren’t using, which is why we have no minimum contract period.
📱 How to Cancel Your Contract
To cancel, simply let us know via our Ostrom app - you can find it here for iOS or here for Android.
(More → Contract → Cancel Contract)
⏳ 14 Days Cancellation Notice
We will cancel your contract within 14 days. This gives us time to properly hand your contract over to the grid and ensures your home doesn’t lose power during that time.