đ Why did I get a letter from the grid or metering operator?
No worries - thatâs totally normal!
Your grid or metering point operator usually sends you a letter once a year asking you to submit your meter reading.
In most cases, the reading you provide is automatically shared with us, so you donât need to do anything else.
đ¤ Not sure what itâs about?
No problem!
Just send us a photo of the letter in the chat, and weâll be happy to check it for you.
