š Why did I get a letter from the grid or metering operator?
No worries - thatās totally normal!
Your grid or metering point operator usually sends you a letter once a year asking you to submit your meter reading.
In most cases, the reading you provide is automatically shared with us, so you donāt need to do anything else.
š¤ Not sure what itās about?
No problem!
Just send us a photo of the letter in the chat, and weāll be happy to check it for you.
